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Welcome to The Old Red Lion Inn - Horseheath, Cambridge.

Traditional Country Inn serving Home Cooked Food, Real Ale and providing comfortable Accommodation in a pleasant countryside setting near Cambridge

Greene King Customer Satisfaction Survey - 97.2%

We are delighted to have achieved a great performance once again this Quarter in the Greene King Mystery Shopper Report for Qtr3 (completed February 2012)

Report Highlights:

Q. Based on your experience today, would you return to this pub again?

A. Most definitely. I will return as I enjoyed my evening.

Q. What one part of your visit experience could be improved?

A. I'm not sure I can think of anything that could have been improved.

Q. Please provide an overall description of your visit to this location.

A. I found the whole experience faultless with all of the staff members being amazingly friendly and helpful. I was shown to my table and given every help in choosing my drink and meal with knowledgeable options and recommendations. I felt that other customers were friendly and this all creates a generally pleasant atmosphere in which to eat a meal and feel relaxed and walk away feeling as though you are pleased to have spent time there. The facilities were clean and tidy and well maintained and it was evident from stepping over the threshold that it is run by people who care!

Our Scores

1. Impressing our Customers 21 of 21 (100%)

2. Bar Service With a Smile 27 of 27 (100%)

3. Fantastic Pub Food 51 of 55 (92.7%)
(we dropped marks here simply because we didn't offer/recommend a dessert)

Q. Did your meal look appetising when served?

A. Yes - The meal looked very appetising, very appealing and was very well presented

Q. When your meal was served, did the content match the description provided in the menu?

A. Yes - The meal was served exactly as described in the menu

Q. Was your meal cooked to your satisfaction?

A. Yes. Perfect!

4. Clean and Fresh facilities 22 of 22 (100%)

5. Outstanding Impressions 22 of 22 (100%)

We pride ourselves on the consistently high level of quality food, accommodation and service. Why not visit us today and find out for yourself !